North London Clarinet Rental Service

The minimum term of the standard clarinet rental service is 3 months. Instruments returned before the minimum term ends will result in the remainder of the minimum term being deducted from the holding deposit prior to its return.

Payments are taken on a rolling monthly cycle via Direct Debit using the GoCardless platform.

The first payment is due upon the date of instrument collection/delivery and all others intervals until either the customer concludes the rental agreement by returning the instrument, opting to purchase the instrument, or the service provider ends the agreement with the appropriate one month notice.

A refundable deposit of £60 is taken by card in advance of the instrument being rented. This deposit is held until the rental agreement is concluded and will be refunded in full, less any deductions, upon return or purchase of the instrument.

All instruments are conditionally insured against damage which is included in the cost of the rental agreement. An excess payment equivalent to two months rent is payable upon all claims relating to damage and repair of the instrument. This insurance does *not* cover theft, loss or damage resulting from clear misuse of the instrument.

Lost or stolen instruments will need to be settled at full retail price, minus the holding deposit and paid excess.

Damage repair decisions are at the discretion of the staff member assessing the instrument.

Should the instrument require a repair taking longer than 2 working days a replacement instrument will be provided for the duration of the repair.

The customer is fully responsible for ensuring the instrument is not lost or stolen.

Limited consumables are provided with each instrument, such as cork grease, reeds or valve oil. Customers can purchase additional consumables directly from us at a discounted rate should they run out during the period of rental.

All other consumables are the responsibility of the customer.

Customers on the standard rental scheme can opt to purchase a NEW instrument at any time during their rental agreement after the minimum term has expired. (Please note that you will be purchasing a new instrument and not the instrument that has been rented.)

A discount off the purchase price equivalent to half the rental paid is provided for each month ( up to 6 months) that the instrument has been rented for.

Customers wishing to purchase a NEW instrument should contact us directly.